Help Center

Everything you need to know about ordering, shipping, freight delivery, returns, and commissions — answered below. Can't find it? Email support@v88forge.com or use the contact page and a real person will get back to you within one business day.

Vault 88 Concierge

Questions, answered

How does insured shipping work?

Every piece ships fully insured and tracked — Parcel pieces ship FREE on orders $299+ in the lower 48, and a flat $19 insured below that. Larger-than-life pieces, furniture, and bull skulls travel in custom crates on scheduled freight — a flat $499 curbside-liftgate rate shown at checkout, with delivery coordination included. Full details in our Shipping & Freight policy.

What does a numbered edition mean?

Each sculpture is hand-welded from reclaimed steel and photographed individually — the exact piece you see is the piece you receive. Editions are numbered and never re-cast. When it's gone, it's gone forever.

What is the return policy?

30-day guarantee — love it or return it. Read the full Refund Policy, or reach out through the contact page and we'll take care of you.

Do big sculptures need assembly?

Most pieces arrive display-ready. Freight-size sculptures include assembly support — we'll even jump on a video call while you set up.

Can I commission a custom piece?

Yes — one-of-a-kind commissions are our favorite builds. Start on the Custom Pieces page.

When do new drops release?

New numbered drops release in limited waves. Join the drop list (10% off your first piece) and you'll hear before the public does.

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Why collectors trust Vault 88

Handcrafted to order
Hand-welded reclaimed steel
Insured delivery
Custom crates on freight
Secure checkout
256-bit SSL encryption
30-day guarantee
Love it or return it